TERMS & CONDITIONS
Effective Date: 12-05-2025
Welcome to Orbit Imaging & Pathlab. By accessing, browsing, or using our website, services, or diagnostic facilities, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. General Information
Orbit Imaging & Pathlab (“we”, “our”, “us”) provides radiology and pathology diagnostic services, including MRI, CT Scan, PET CT, Ultrasound, X-ray, Blood Tests, and other healthcare-related diagnostics.
All information on our website is intended for general informational purposes only and should not be considered medical advice.
2. Appointment & Scheduling
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Appointments can be booked online, via phone, WhatsApp, or by visiting our centre.
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Booking an appointment does not guarantee immediate service; waiting times may vary depending on patient load, emergency cases, and machine availability.
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Patients must provide accurate personal and medical information while booking.
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We reserve the right to reschedule or cancel appointments due to technical issues, equipment maintenance, or doctor availability.
3. Reports Delivery & Timelines
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Report delivery timelines may vary depending on the complexity of the test.
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While we try to deliver reports on time, delays may occur due to technical issues, doctor review times, emergencies, or high patient volumes.
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Reports may be provided in digital or printed format as per availability.
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The patient is responsible for collecting physical reports; we are not liable for uncollected reports after 30 days.
4. Accuracy of Results
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All tests are conducted under NABL, NABH, and QCI protocols; however, diagnostic tests may have limitations due to clinical or biological variations.
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Final diagnosis should always be made by your consulting doctor.
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Orbit Imaging & Pathlab is not responsible for misinterpretation of results by external clinicians.
6. Patient Responsibilities
By using our services, patients agree to:
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Provide accurate medical history and information.
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Follow pre-test instructions (fasting, hydration, medications, etc.).
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Arrive on time for appointments.
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Treat staff and other patients respectfully.
7. Contact Us
For any questions or concerns about this Privacy Policy or your data, please contact:
Orbit Imaging & PathLab Pvt. Ltd.
B-35, Pusa Road, Old Rajinder Nagar, Karol Bagh, Delhi
📧 Email: care@orbitimaging.in
📞 Phone: 928-928-9216


